We want Moomba to be fun for everyone.
See below for more information on accessibility, and if you have any questions, please don’t hesitate to contact us at moomba@melbourne.vic.gov.au or speak to one of our friendly staff members at the festival.
Wheelchair and mobility
The Moomba site and most program activities are accessible by wheelchair and mobility aids – that includes walking aids, wheelchairs, mobility scooters and people with prams. Please note that access carnival rides can vary and some rides may not be appropriate depending on the individual’s access requirements.
Facilities and parking
Moomba has accessible toilet facilities on site in Alexandra Gardens and Birrarung Marr. There are adult changing facilities located at the Arts Centre, Flinders Street Station (via the Traveller’s Aid hub) and at Federation Square – check the Accessing Melbourne page for more information. The closest train station is Flinders Street Station which is also serviced by a number of tram stops. The closest accessible parking option is at Federation Square.
Travellers Aid
Travellers Aid will be at Boathouse Drive in Alexandra Gardens with communication assistance from Sat – Mon 10am – 6pm. Mobility assistance within Moomba and to tram stop #14 Arts Precinct (Arts Centre) is also available. You can book mobility equipment at travellersaid.org.au or 03 9068 8187 and it can be delivered to Fed Square car park or tram stop #14 Arts Precinct. Further services are available from Flinders Street station including luggage storage and an adult change facility. The Traveller’s Aid Flinders Street Station hub is open every day from 8am to 7pm.
National Relay Service
The National Relay Service (NRS) assists those who are deaf, hard of hearing and/or have speech impairment to communicate with voice callers. Call the National Relay Service on 133 677 and ask for assistance with calling for information about Moomba at (03) 9658 9658.
Sunflower Initiative
Moomba Festival and the City of Melbourne are proud supporters of the Hidden Disabilities Sunflower Initiative, assisting those with hidden disabilities. People who need assistance can choose to wear a Sunflower symbol so that trained Moomba staff can offer their assistance. To pre-order Sunflower symbol or for enquiries, contact us at moomba@melbourne.vic.gov.au. Sunflower lanyards will also be available for free on-site at the event from the Traveller’s Aid marquee staff on Boathouse Drive.
Social Stories
Social Stories support those with disability by preparing them for what they will see, hear and do at an event. They are a way to prepare children and adults with disability for an event, new activity or change to routine. With pictures and simple text, Social Stories help to lessen the anxiety of the new by introducing them to the things that they will see, hear and can do – ahead of time. This enables children to ask questions and familiarise themselves before the day – and supports everyone to have the best possible experience. We have also provided a Quiet Zone located in the Traveller’s Aid marquee on Boathouse Drive in Alexandra Gardens for those who need a calm space to unwind.
View the Moomba Social Story , print it out and make it your own.