Moomba Long Weekend 11-14 March 2022

Accessibility

We want to make Moomba fun for everyone.

See below for more information on accessibility, and if you have any questions, please don’t hesitate to contact us at moomba@melbourne.vic.gov.au or speak to one of our friendly staff members at the festival.

City of Melbourne also have a range of other initiatives to make our city more inclusive – including a number of accessible toilets and a recently refreshed access map. Visit City of Melbourne’s Accessing Melbourne page for more information.

Wheelchair access

The Moomba site and most program activities are wheelchair accessible. Please note that access for carnival rides can vary and some rides may not be appropriate depending on the individual’s access requirements.

Facilities and parking

Moomba has accessible toilet facilities on site in Alexandra Gardens including an adult change facility. The closest train station is Flinders Street Station, which is also serviced by a number of trams. The closest accessible parking option is at Federation Square.

Travellers Aid

Travellers Aid will be at the main entry with meals, toilet, communication assistance from Sat – Mon 11am – 7pm. Mobility assistance within Moomba and to tram stop #14 Arts Precinct (Arts Centre) is also available. You can book mobility equipment at travellersaid.org.au or 03 9068 8187 and it can be delivered to Fed Square car park or tram stop #14 Arts Precinct. Further services are available from Flinders Street station including luggage storage and an adult change facility.

National Relay Service

The National Relay Service (NRS) assists those who are deaf, hard of hearing and/or have speech impairment to communicate with voice callers. Call the National Relay Service on 133 677 and ask to for assistance with calling for information about Moomba at (03) 9658 9658.

Sunflower Initiative

This Moomba, City of Melbourne will proudly launch the Hidden Disabilities Sunflower Scheme to deliver the Sunflower symbol initiative assisting those with hidden disabilities. People who need assistance can choose to wear a Sunflower symbol so that trained Moomba staff can offer their assistance. To pre-order Sunflower symbol or for enquiries, contact us at moomba@melbourne.vic.gov. These Sunflower lanyards will also be available for free on-site at the event from the Traveller’s Aid marquee staff on Boathouse Drive.

Social Stories

Social Stories support children with disability by preparing them for what they will see, hear and do at an event. They are a way to prepare children with disability for an event, new activity or change to routine. With pictures and simple text, Social Stories help to lessen the anxiety of the new by introducing them to the things that they will see, hear and can do – ahead of time. This enables children to ask questions and familiarise themselves before the day – and supports everyone to have the best possible experience. We have also provided a Quiet Zone Marquee on Boathouse Drive in Alexandra Gardens for children who need a calm space to unwind.

View the Moomba Social Story which is a Microsoft Word document so that it can be customised to meet the individual needs of the families who use them.